Gaining the trust of our customers and users for whom we handle data is a big part of how we provide our service. We want our customers and users to take into account at all times why and what personal data will be used.
It is necessary to take into account that the European guidelines consist of following the most ethical way to collect, process, disclose, store and delete personal data.
Smowltech, as a European company, is committed to complying with the GDPR.
Furthermore, as our company is financed with the support of the European Community, within the H2020 program, we are bound by strict ethical standards to maintain data privacy.
We work with AWS (Amazon) in order to be able to allocate our servers in the regions needed by our customers in order to comply with any data protection regulation. In the case of Europe, our servers are located in the EU and we do not carry out any data transfer to any country outside the EU, which allows us to adequately comply with the GDPR.
Smowltech may also gather information during the interaction with technical support or sales teams. All the information will be stored and treated under the GDPR terms. All the users will have the right to access, correct, export, delete, withdraw consent, object to the processing of, or suspend the processing of their personal information.