4.5/5
8.8/10 – User satisfaction with our support.

Integration and Configuration: Connecting SMOWL to Your LMS

Quick note: If you already completed the technical integration during your trial period, feel free to skip ahead to the next section. That said, we recommend a quick review to make sure your current setup is fully optimized.

Once your strategic goals are in place, the next step is ensuring a smooth integration. This is where SMOWL connects to your Learning Management System (LMS), becoming a scalable and secure part of your academic environment. Depending on the timeline you have defined internally, we will schedule a technical session to kick off this integration process together. To get the integration right, it’s essential that your team thinks through in advance how and where SMOWL should fit within your learning ecosystem.

Setting up your environment and accessing your tools

For a smooth integration, your technical team must have access to the mySmowltech client area. From this portal, they can download plugins, manage global settings, and access exclusive resources for administrators. If any team member doesn’t have login credentials yet, the first step is to request account activation through your Customer Success contact or the Support Team.

Two paths to a successful integration

We understand that every institution has its own pace and technical capacity, which is why SMOWL is built to be flexible in how it’s deployed. The starting point is always the mySmowltech client area, where all integration materials are centralized. From there, your team can download the necessary plugins and browse the Help Center for step-by-step admin guides. From that point, you choose how to move forward:

Self-Guided Path:
If you prefer to lead the process at your own pace, in mySmowltech you will find all the resources and step-by-step documentation to complete the integration independently.

Collaborative Path:
If you prefer an assisted deployment, you can schedule a live session with our technical team. In this meeting, we will guide you step by step to ensure the initial setup is flawless and aligned with your academic needs.

Configuring supervision criteria and technical governance

Integration is not just an installation process, but also a customization process. During this phase, we will define the “supervision filters” that will govern your assessments. This is where technological governance comes to life: will you allow the use of second screens? What level of browser lockdown is appropriate for your students? Aligning internally on these criteria before the technical setup will allow SMOWL to operate consistently with your academic regulations, ensuring a frictionless user experience.

Ongoing support

Continuous technical support is the pillar that sustains this stage. Because of this, we maintain direct communication channels (email, chat, and video conferencing) so that any technical challenge is quickly transformed into a solution, allowing your institution to remain competitive and secure at all times.

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