SMOWL technical support
We are by your side. We are here for you.
This section will help you if you have difficulties installing or managing our e-proctoring system.
Contact our support team
We are happy to assist you with the SMOWL Technical Service
We solve your doubts about our proctoring software
Our staff supports and informs customers (schools, companies, institutions, etc…) at all times.
SMOWL in 3 steps
Registration and identification
Before starting the online test, we must check the following elements:
Choice of device
The organisation of the workspace
Plain background and absence of people in the room are considered good practices.
Steady and in front of the camera and computer all the time.
Access to online activity
Maintain exemplary conduct.
Technical system requirements
In addition to the essential material (a computer, tablet, or phone if the institution authorises it), you will need other devices like the ones listed below.
Integration with the main LMS on the market
Moodle, Canvas, Open LMS and Blackboard.
Also, SMOWL works with more educational platforms.
Its integration process is versatile and simple.
We always help you
Report an incident
Our product is based on technology. It’s thorough and efficient, but even the machines sometimes fail.
If you find any anomaly, contact us.
Request or ask for information
Do you have any doubts? Please share it with our team.
Ask us about any aspect related to the operation of the tool.