Last updated: 9 October 2026
Information about cookies
In accordance with Spanish Law 34/2002 of 11 July on information society services and electronic commerce (LSSI), in relation to Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR) and Spanish Organic Law 3/2018 of 5 December on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), it is mandatory to obtain the express consent of the user of any website that uses non-essential cookies before they browse it.
What are cookies?
Cookies and other similar technologies, such as local shared objects, flash cookies or pixels, are tools used by web servers to store and retrieve information about their visitors, as well as to ensure the correct operation of the site.
These devices allow the web server to remember certain information about the user, such as their preferences for displaying the pages of that server, their language, the content they are most interested in, and so on.
Cookies covered by the regulations and exempt cookies
Under the EU directive, the cookies that require the user’s informed consent are analytics cookies and advertising and affiliate cookies. Technical cookies and those necessary for the operation of the website or the provision of services expressly requested by the user are exempt.
Types of cookies
By purpose
- Technical and functional cookies: those that allow the user to browse a website, platform or application and to use the different options or services available on it.
- Preference or personalisation cookies: those that allow information to be remembered that changes the way the page behaves or looks, such as the preferred language or the region the user is accessing from.
- Analytics cookies: those that allow the party responsible for them to monitor and analyse the behaviour of the users of the websites to which they are linked. The information collected through these cookies is used to measure the activity of the website, application or platform and to build user browsing profiles, in order to introduce improvements based on the analysis of usage data.
- Advertising cookies: those that allow the most effective possible management of the advertising space that the publisher may have included on a website, application or platform from which the requested service is provided, based on criteria such as the content edited or the frequency with which adverts are shown.
- Behavioural advertising cookies: they collect information about the user’s personal preferences and choices (retargeting) to allow the most effective possible management of the advertising space that the publisher may have included on a website, application or platform from which the requested service is provided.
- Social cookies: set by social media platforms on services to allow you to share content with your friends and networks. Social media platforms are able to track your online activity outside the Services. This may affect the content and messages you see on other services you visit.
- Security cookies: they store encrypted information to prevent the data saved in them from being vulnerable to malicious attacks by third parties.
By ownership
- First-party cookies: those sent to the user’s terminal equipment from a machine or domain managed by the publisher itself and from which the service requested by the user is provided.
- Third-party cookies: those sent to the user’s terminal equipment from a machine or domain that is not managed by the publisher but by another entity that processes the data obtained through the cookies.
By retention period
- Session cookies: a type of cookie designed to collect and store data while the user accesses a website.
- Persistent cookies: a type of cookie in which the data remains stored on the terminal and can be accessed and processed for a period defined by the party responsible for the cookie, which may range from a few minutes to several years.
Processing of personal data
Smiley Owl Tech, S.L. (Spanish tax number B75073452), with registered office at calle Arturo Campión 22, 20018 Donostia / San Sebastián (Gipuzkoa, Spain), is the Controller of the data subject’s personal data and informs them that this data will be processed in accordance with Regulation (EU) 2016/679 of 27 April 2016 (GDPR). The following information about the processing is therefore provided:
- Purposes of the processing: as specified in the section on the cookies used on this website.
- Legal basis for the processing: except where necessary for browsing the website, the consent of the data subject (art. 6.1.a GDPR).
- Data retention criteria: as specified in the section on the cookies used on the website.
- Disclosure of data: data will not be disclosed to third parties, except in the case of third-party cookies or where required by law.
Rights of the data subject:
- The right to withdraw consent at any time.
- The right of access, rectification, portability and erasure of their data, and the right to restrict or object to its processing.
- The right to lodge a complaint with the supervisory authority (www.aepd.es) if they consider that the processing does not comply with applicable legislation.
Contact details to exercise your rights: Smiley Owl Tech, S.L., Portuetxe Kalea, 53 B, office 112, 20018 Donostia / San Sebastián (Gipuzkoa, Spain). Email: [email protected]
Data Protection Officer contact details: [email protected]
How to configure, change or withdraw your consent
You can configure your cookie preferences, change them or withdraw the consent you have given at any time, without needing to contact us.
To do so, click the cookie icon in the bottom left-hand corner of any page of this website. Clicking it opens the cookie settings panel, where you can:
- see which categories of cookies are used and which cookies each one includes;
- enable or disable the preferences, statistics and marketing categories individually;
- accept all cookies, reject them or save a customised selection;
- withdraw consent given previously.
Necessary cookies cannot be disabled, as the website cannot function properly without them.
Withdrawing consent is as easy as giving it and has no consequence for access to the website, beyond the loss of any features that depend on the disabled cookies. Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal.
Once you have withdrawn or changed your consent, cookies already installed on your device will no longer be used. If you wish to delete them completely, you can do so from your browser by following the instructions in the “How to manage cookies from your browser” section.
Scope of consent
Consent management on this website is handled through the Cookiebot (Usercentrics) platform, which records and stores the user’s choice.
Your consent applies to the following domains: smowl.net, my.smowltech.net and reports.smowltech.net.
Cookies used on this website
Cookie declaration last updated on 4/10/2026.
Necessary cookies
Necessary cookies help make a website usable by enabling basic functions such as page navigation and access to secure areas of the website. The website cannot function properly without these cookies. They do not require the user’s consent.
|
Name |
Provider / domain |
Purpose |
Expiry |
Type |
|
CookieConsent [x3] |
Cookiebot |
Stores the user’s cookie consent state for the current domain. |
1 year |
HTTP Cookie |
|
test_cookie |
|
Used to check if the user’s browser supports cookies. |
1 day |
HTTP Cookie |
|
rc::a |
|
Used to distinguish between humans and bots. |
Persistent |
HTML Local Storage |
|
rc::c |
|
Used to distinguish between humans and bots. |
Session |
HTML Local Storage |
|
bcookie |
|
Used to detect spam and improve the website’s security. |
1 year |
HTTP Cookie |
|
li_gc |
|
Stores the user’s cookie consent state for the current domain. |
180 days |
HTTP Cookie |
|
X-CSRF-TOKEN |
aplo-evnt.com |
Ensures visitor browsing security by preventing cross-site request forgery (CSRF). This cookie is essential for the security of the website and the visitor. |
Session |
HTTP Cookie |
|
__cf_bm [x4] |
apollo.io, linkedin.com, pipedrive.com, pipedriveassets.com |
Used to distinguish between humans and bots, which allows valid reports on website use to be produced. |
1 day |
HTTP Cookie |
|
cf_clearance |
pipedrive.com |
Used to distinguish between humans and bots. |
1 year |
HTTP Cookie |
|
elementor |
smowl.net |
Used in connection with the website’s WordPress theme. Allows the website owner to implement or change website content in real time. |
Persistent |
HTML Local Storage |
|
wordpress_test_cookie |
smowl.net |
Used to check if the user’s browser supports cookies. |
Session |
HTTP Cookie |
Preference cookies
Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.
|
Name |
Provider / domain |
Purpose |
Expiry |
Type |
|
intercom-device-id-# |
Intercom |
Sets a specific ID for the user, ensuring the website chat function works correctly. |
271 days |
HTTP Cookie |
|
intercom-id-# |
Intercom |
Allows the website to recognise the visitor in order to optimise the chat function. |
271 days |
HTTP Cookie |
|
intercom-session-# |
Intercom |
Sets a specific ID for the user, ensuring the website chat function works correctly. |
7 days |
HTTP Cookie |
|
lidc |
|
Registers which server cluster is serving the visitor. This is used in the context of load balancing to optimise the user experience. |
1 day |
HTTP Cookie |
|
intercom.intercom-state-# [x2] |
js.intercomcdn.com, smowl.net |
Used to remember whether the user has minimised or closed the chat box or the website’s pop-up messages. |
Persistent |
HTML Local Storage |
|
pll_language |
smowl.net |
Used to determine the visitor’s preferred language and set the website language accordingly, where possible. |
1 year |
HTTP Cookie |
Statistics cookies
Statistics cookies help website owners understand how visitors interact with websites by collecting and reporting information anonymously.
|
Name |
Provider / domain |
Purpose |
Expiry |
Type |
|
_ga [x2] |
|
Used to send data to Google Analytics about the visitor’s device and behaviour. Tracks the visitor across devices and marketing channels. |
2 years |
HTTP Cookie |
|
_ga_# [x2] |
|
Used to send data to Google Analytics about the visitor’s device and behaviour. Tracks the visitor across devices and marketing channels. |
2 years |
HTTP Cookie |
|
c.gif |
Microsoft |
Collects data on visitor navigation and behaviour, used to compile statistical reports and heatmaps for the website owner. |
Session |
Tracking pixel |
|
_cltk |
Microsoft |
Registers statistical data on the visitor’s behaviour on the website, used for internal analytics by the website operator. |
Session |
HTML Local Storage |
|
_clck [x2] |
Microsoft |
Collects data on visitor navigation and behaviour, used to compile statistical reports and heatmaps. |
1 year |
HTTP Cookie |
|
_clsk [x2] |
Microsoft |
Registers statistical data on the visitor’s behaviour on the website. |
1 day |
HTTP Cookie |
|
eu01/collect/v.gif |
VWO |
Collects data on the visitor’s interaction with the website for testing purposes and to measure performance. |
Session |
Tracking pixel |
|
vwo_apm_sent |
VWO |
Registers data on website performance during the visit. |
Persistent |
HTML Local Storage |
|
_vwo_uuid_v2 |
smowl.net |
Set to carry out A/B testing on the website, which refines the website’s relevance to the visitor. It may also be set to improve the visitor’s experience. |
1 year |
HTTP Cookie |
Marketing cookies
Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third-party advertisers.
|
Name |
Provider / domain |
Purpose |
Expiry |
Type |
|
IDE |
|
Used by Google DoubleClick to register and report on the user’s actions on the website after viewing or clicking one of the advertiser’s ads, in order to measure ad effectiveness and present targeted ads to the user. |
400 days |
HTTP Cookie |
|
pagead/1p-user-list/# |
|
Used to track whether the visitor has shown specific interest in products or events across multiple websites and to detect how the visitor navigates between websites. |
Session |
Tracking pixel |
|
ccm/conversion/833073482/ |
|
Registers conversions attributed to the publisher’s advertising campaigns. |
Session |
Tracking pixel |
|
_gcl_au [x2] |
|
Used by Google AdSense to experiment with advertising efficiency across websites using its services. |
3 months |
HTTP Cookie |
|
_gcl_ls |
|
Tracks the conversion rate between the user and the website’s advertising banners, to optimise ad relevance. |
Persistent |
HTML Local Storage |
|
gtm_id |
Intercom |
Used to send data about the visitor’s device and behaviour. Tracks the visitor across devices and marketing channels. |
1 year |
HTTP Cookie |
|
_uetsid |
Microsoft |
Used to track visitors across multiple websites in order to present relevant advertising based on their preferences. |
Persistent |
HTML Local Storage |
|
_uetsid_exp |
Microsoft |
Contains the expiry date for the cookie with the corresponding name. |
Persistent |
HTML Local Storage |
|
_uetvid |
Microsoft |
Used to track visitors across multiple websites in order to present relevant advertising based on their preferences. |
Persistent |
HTML Local Storage |
|
_uetvid_exp |
Microsoft |
Contains the expiry date for the cookie with the corresponding name. |
Persistent |
HTML Local Storage |
|
_uetsid [x2] |
Microsoft |
Collects information on user behaviour across different websites to show more relevant advertising and to limit the number of times the user is exposed to the same ad. |
1 day |
HTTP Cookie |
|
_uetvid [x2] |
Microsoft |
Used to track visitors across multiple websites in order to present relevant advertising based on their preferences. |
1 year |
HTTP Cookie |
|
MR [x2] |
Microsoft |
Used to track visitors across multiple websites in order to present relevant advertising based on their preferences. |
7 days |
HTTP Cookie |
|
MUID [x2] |
Microsoft |
Widely used by Microsoft as a unique user identifier. The cookie enables user tracking by synchronising the ID across many Microsoft domains. |
1 year |
HTTP Cookie |
|
SRM_B |
Microsoft |
Used to track the user’s interaction with the website’s search bar function. |
1 year |
HTTP Cookie |
|
ANONCHK |
Microsoft |
Registers visitor data from multiple visits and multiple websites. This information is used to measure advertising efficiency. |
1 day |
HTTP Cookie |
|
SM |
Microsoft |
Registers a unique ID that identifies the user’s device when returning to websites that use the same ad network. |
Session |
HTTP Cookie |
|
__Secure-BUCKET |
YouTube |
Used in connection with the playback of embedded video content and the tracking of user interaction with it. |
180 days |
HTTP Cookie |
|
__Secure-ROLLOUT_TOKEN |
YouTube |
Used to track the user’s interaction with embedded content. |
180 days |
HTTP Cookie |
|
__Secure-YEC |
YouTube |
Registers the user’s video player preferences when watching embedded YouTube videos. |
Session |
HTTP Cookie |
|
__Secure-YNID |
YouTube |
Used to track the user’s interaction with embedded content. |
180 days |
HTTP Cookie |
|
LAST_RESULT_ENTRY_KEY |
YouTube |
Used to track the user’s interaction with embedded content. |
Session |
HTTP Cookie |
|
LogsDatabaseV2:V#||LogsRequestsStore |
YouTube |
Used to track the user’s interaction with embedded content. |
Persistent |
IndexedDB |
|
ServiceWorkerLogsDatabase#SWHealthLog |
YouTube |
Necessary for the implementation and functionality of YouTube video content on the website. |
Persistent |
IndexedDB |
|
TESTCOOKIESENABLED |
YouTube |
Used to track the user’s interaction with embedded content. |
1 day |
HTTP Cookie |
|
VISITOR_INFO1_LIVE |
YouTube |
Tries to estimate the user’s bandwidth on pages with embedded YouTube videos. |
180 days |
HTTP Cookie |
|
YSC |
YouTube |
Registers a unique ID to keep statistics of which YouTube videos the user has seen. |
Session |
HTTP Cookie |
|
yt-icons-last-purged |
YouTube |
Necessary for the implementation and functionality of YouTube video content on the website. |
Persistent |
HTML Local Storage |
|
ytidb::LAST_RESULT_ENTRY_KEY |
YouTube |
Used to track the user’s interaction with embedded content. |
Persistent |
HTML Local Storage |
|
YtIdbMeta#databases |
YouTube |
Used to track the user’s interaction with embedded content. |
Persistent |
IndexedDB |
Unclassified cookies
Unclassified cookies are cookies that we are in the process of classifying, together with the providers of individual cookies.
|
Name |
Provider / domain |
Expiry |
Type |
|
fc_mwgabhw |
Formcrafts |
Persistent |
HTML Local Storage |
|
fc_uzwemdp |
Formcrafts |
Persistent |
HTML Local Storage |
|
fc_ztfbsnb |
Formcrafts |
Persistent |
HTML Local Storage |
|
_leadgenie_session |
aplo-evnt.com |
Session |
HTTP Cookie |
|
67f7a2c11c4ee9000de31bc5_canTrack |
assets.apollo.io |
Persistent |
HTML Local Storage |
|
67f7a2c11c4ee9000de31bc5_eventQueue |
assets.apollo.io |
Persistent |
HTML Local Storage |
|
apolloAnonId |
assets.apollo.io |
Persistent |
HTML Local Storage |
|
swl_session |
my.smowltech.net |
1 day |
HTTP Cookie |
|
reportsSmowlPersistStore |
reports.smowltech.net |
Persistent |
HTML Local Storage |
Third-party cookies not controlled by the publisher
Third-party services are beyond the publisher’s control. Providers may change their terms of service, the purpose and the use of cookies, and so on, at any time.
Some of our pages display content from external providers such as YouTube or LinkedIn. To access third-party content, users must first accept the conditions those providers apply, including their cookie policies, which are beyond our control. If users choose not to access that content, these third-party cookies are not installed on their devices.
External providers used on this website:
- Google (Google Analytics, Google Ads, Google Tag Manager, reCAPTCHA)
- YouTube
- Microsoft (Microsoft Clarity, Microsoft Advertising)
- Intercom
- VWO
- Apollo.io
- Pipedrive
- Formcrafts
- Cookiebot (Usercentrics)
- Cloudflare
You can find more information on how to disable Google Analytics cookies at the Google Analytics opt-out tool.
How to manage cookies from your browser
|
Delete cookies from your device |
Cookies already on a device can be deleted by clearing the browser history, which removes cookies from all the websites visited. However, some saved information may also be lost (for example, login details or website preferences). |
|
Manage site-specific cookies |
For more precise control over site-specific cookies, users can adjust their privacy and cookie settings in their browser. |
|
Block cookies |
Although most modern browsers can be configured to prevent cookies from being installed on devices, this may require certain preferences to be adjusted manually each time a site or page is visited. In addition, some services and features may not work properly. |
How to delete cookies in the most common browsers:
Changes to this Cookie Policy
Smowltech may amend this Cookie Policy in line with new legislative or regulatory requirements, in order to adapt it to the instructions of the Spanish Data Protection Agency, or when there are changes to the cookies used on the website. Users are therefore advised to visit it periodically. The date of the last update appears at the beginning of this document.
Contact us
If you have any questions, concerns or complaints regarding this Policy or the use of cookies, you can contact us:
Portuetxe Kalea, 53 B, office 112, 20018 Donostia / San Sebastián, Gipuzkoa, Spain