Digital inclusion: what is it, and what are its benefits?

If we want to live in a fairer and more equal society, we must be aware that digital inclusion plays and will continue to play a crucial role in achieving this. 

It is a technological adaptation of social inclusion, which, as we are constantly creating more digital sub-societies, becomes even more critical.

The concept of social inclusion encompasses many others, from sustainable digitization to the democratization of technology.

In this post, we will thoroughly analyze what digital inclusion is and the benefits it can present to all kinds of people. 

What is digital inclusion

The digital inclusion definition tells us that it is a concept that refers to equal access and use of digital technologies for all people, regardless of their age, gender, socio-economic background, or abilities.

It is also about ensuring that everyone has the same opportunities to fully participate in the digital society and take advantage of its many benefits, discoveries, and opportunities.

Regarding digital inclusion, TIC (Information and Communication Technology) companies and social institutions should be responsible for ensuring its implementation.

In broad strokes, they can collaborate in the following ways:

• Accessibility: Offer accessible technologies and websites for people with disabilities.
• Digital literacy: Provide educational programs to increase people’s digital skills.
• Infrastructure: Improve digital infrastructure to ensure adequate and affordable Internet access in all communities.
• Inclusive policies: Implement inclusive policies in hiring and access to technology to ensure diversity in the technology industry.
• Collaboration: Work with non-profit organizations and the community to identify and address barriers to digital inclusion.

Benefits of digital inclusion

An inclusive digital society evolves into a fairer society. These are the main (but not the only) benefits it brings.

Access to Education

Digital inclusion allows all people access to education, regardless of their geographical location or abilities. This means that, with technology, it is possible to overcome barriers such as distance, lack of resources, or some disabilities.

Additionally, it allows students to learn at their own pace and choose courses that best suit their needs and interests. This can be especially important for those who, for example, live in rural areas or have family responsibilities that prevent them from attending a traditional school.

We must also note that digital inclusion can improve the quality of education by providing students access to a wide range of educational resources and materials.

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Improvement of employability

Broad knowledge of the digital sector is increasingly important in the job market, and digital skills are becoming a requirement for many jobs.

Digital inclusion allows all people, regardless of their location or abilities, to develop and improve their digital skills, which can improve their employment opportunities.

In addition, digital inclusion can be a powerful tool for continuing education and professional development, allowing people to access remote training courses and programs to improve their skills and knowledge.

Economic Growth

Digital inclusion can help drive the creation of businesses and generate new jobs, especially in the ICT sector.

It can also help improve the efficiency and competitiveness of existing businesses, leading to increased productivity and sustainable economic growth.

Another factor to consider is that it can encourage innovation by allowing more people to access information and resources, which can drive new ideas and solutions that, for example, can help reduce the environmental impact through technology.

Social inclusion

As previously hinted, digital technology is a valuable tool for connecting with others and building more inclusive communities.

It can also improve the accessibility of people with disabilities and reduce barriers they may face in their daily lives.

For example, accessible technology such as audio description and keyboard navigation can make technology more accessible for people with visual or motor disabilities.

Digital equity and inclusion: are they the same thing?

No, digital equity and digital inclusion are not the same thing. 

Digital equity refers to ensuring that everyone has equal access to digital technology and the opportunities it provides, regardless of their socioeconomic status, race, ethnicity, or location. 

Digital inclusion, on the other hand, refers to the ability of all individuals and communities to participate in and benefit from the digital economy and society. 

While digital equity is necessary for digital inclusion, digital inclusion encompasses a wider range of factors, including access, infrastructure, skills, and content, as well as digital governance and regulation. 

Both digital equity and inclusion are important for ensuring a fair and inclusive digital society, but they address different aspects of the digital divide.

Digital inclusion in education: why is it important?

As we have seen in the introductory paragraphs, digital inclusion in education (or digital literacy) is one of the keys to promoting digital inclusion. Thanks to ICTs, we have practical tools, strategies, and solutions that help us include everyone in the educational process.

These are very effective tools, for example, to enhance digital inclusion for older adults or those with some form of disability.

Here are some examples for older adults:

• Enhancing Communication: Digital inclusion allows older adults to communicate more easily and conveniently with family and friends, improving their quality of life and reducing loneliness.
• Staying mentally active: Digital inclusion can provide older adults with access to online games, activities, and educational content, helping them to stay mentally active and stimulate cognitive development.
• Connecting with technology: Digital inclusion can also help older adults become more familiar with and comfortable using technology, allowing them to access the information and services they need.

Inclusive digital education is also crucial for people with disabilities, as it gives them access to information, resources, and opportunities that may otherwise be out of reach. Some of these can be:

• Education: providing these people access to online educational resources and opportunities, improving their independence.
• Employment: inclusive digital education can also improve their access to the job market and increase their financial independence.

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